Healthcare entities have been forced to reduce costs. Many healthcare organizations have realized the value of reducing capital expenditures and outsourcing to meet the demands of cost reduction. Additionally, employing an in-house transcriptionist is very costly in overhead expenditures. The benefits of outsourcing certainly outweigh those of the in-house transcriptionist.

For example overhead costs can include:

• Paid sick days, vacation days, holidays, payroll taxes, overtime benefits, and workers’ compensation coverage.
• Often, productivity is not measured and is less than optimal.
• System maintenance repair costs for transcriber, hand-held tape recorders, printers, and tape repair.
• Letterhead printing, paper, and supplies are costly expenses.